COVID-19 Update

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To avoid Covid-19 scams, be smart, vigilant, and informed.

April 2, 2020

Manufacturers across Canada are re-tooling their plants to produce much needed medical supplies, and more than a few craft distilleries have traded hooch for hand sanitizer. It will take stories like this to battle past this unfamiliar enemy.

While Covid-19 is bringing out the best in many, ruthless scammers are taking full advantage of the confusion, playing on the pain and fear that so many Canadians are experiencing. We’d like to share a few tips to help you steer clear of these scams and avoid the unpleasant surprises that follow. For more info on how to stop these fraudsters, visit the National anti-fraud center.

 

"Stop the Spread” business information line
1.888.444.3659

Tips to avoid COVID-19 Scams:

Tip #1- Be Skeptical

If you receive a call, text, or email that requests medical details or donations, walk away. Even if you think the communication is legitimate, don’t use any of the call-back numbers or links provided. Instead, go directly to the organizations official website and use their publicly posted contact info.

Tip #2 - Check the “From” Address Closely

Scammers send their malicious emails from legitimate-looking addresses, but if you look closely you will often see that the sender’s domain (the part of the email address after the ‘@’ symbol) doesn’t quite match the organization they claim to represent. Compare it to the official website to be sure.

Tip #3 - Do Not Click Links or Attachments

Opening these emails is fine. Scammers want you to click the hyperlinks or attachments inside the email. Hovering over any links will show you the destination without taking you there, and you should never open attachments until you’ve verified the sender. Any links or attachments that prompt to you ‘log in’ with your Microsoft, Google or any other credentials are a big red flag.

Tip #4 - Be informed

Up to date information can be found on the Public Health of Canada’s website. If you are informed about the latest official announcements, it will be much easier for you to dismiss misleading content from other sources.

 

Be safe, and Power Through!

 

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